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Refund Procedures



Refund Policy and Procedures for Money Back Guarantee (Only for Infinity Home EMF Protection System in Singapore)

TMART or selected wholesalers offer customers a 30 day money back guarantee to give them the assurance and peace of mind that EarthCalm products will work for them. This product does not consume electricity, have no moving parts and will last indefinitely so the investment for this protection is amortized over a lifetime. All previous Money Back Guarantee for other products are being discontinued with immediate effect.

To avoid disappointment and misconception, customers must understand that EarthCalm product is an EMF radiation protection device and not a shield or any kind of jewelry. Prior to use of the product, customers are encouraged to observe for any symptoms such as:

1.      Buzzing or hissing in ear                          9.      Muscle or joint pain                                                 
2.      Headaches, migraines 10.    Fatigue and stress
3.      Frequency of colds 11.    Depression, anxiety
4.      Insomnia or poor sleep 12.    Skin problem
5.      Memory loss, difficulty in concentrating or brain fog 13.    Hyperactivity in children
6.      Heart palpitation, irregular heart beat 14.    High blood pressure
7.      Asthmatic attacks 15.    Dizziness, nausea
8.      Irritability or mood swing  

Based on customer reports, there are individual differences in experiences and the point at which people feel increased energy, calmness, symptom relief, grounding etc. For some individuals the chronic 24/7 exposures to EMFs has compromised the immune system, thereby slowing the healing processes in the body. There may be an adaptation period that is different for everyone, and may include mild detoxification symptoms. Therefore the 30 days is offered to the customer to provide the time to fully experience the effectiveness of EarthCalm products.

Failing to notice a “difference” can be due to a number of reasons. 

1) For some, not completing the adjustment in accordance with the instructions can result in an ongoing feeling of general discomfort. You can repeat the adjustment protocol and see if this helps.

2) The changes are gradual and subtle, so they might not be noticed. To test whether this applies, discontinue use of the product for 7 to 10 days and periodically take note of how you feel over that period of time. Many people who try this found that the EarthCalm product did in fact make a difference.

3) There are continued exposures to EMFs that has not been addressed and which interfere with the body’s healing energies, thereby mitigating against the benefits of the EarthCalm protection devices. Interference includes, severe microwave radiation emitted by 1) cellphones that are held to the head 2) wireless laptops used in close proximity to the body for extended periods of time and 3) close proximity to wifi routers or networks, cell towers, hydro towers, airport or military radar etc.

The number of returns on EarthCalm products is very low. In fact, many of those individuals who return their products repurchase a short time later because, once they re-enter the world of EMFs and the associated constriction, they recognize that the EarthCalm product had indeed made a difference.

Customers should read the research reports by Glen Rein and Walter Hannes Medinger under the research heading of our website. This is important as any damage to DNA, Immune System and Neurological System of each individual can take up to 10 or 20 years before they are discovered.  Using EarthCalm products will offer the protection at very minimal cost and usually much lesser than the cell phone or other technologies being used.

Return Policy

We offer only the Infinity Home EMF Protection System to Singapore users a 30 day Money Back Guarantee as a means for customers to verify that EarthCalm protection system will work for them if purchased at the full retail price. Conditions apply. All other EarthCalm products will not be offered the Money Back Guarantee.  Returned products, subject to inspection, must be undamaged and in their original packing. S$50.00 will be deducted for handling cost. You are responsible for shipping the item back to Tmart Enterprise Pte Ltd in Singapore. Repeat return of EarthCalm product by same customer will not be entertained. Any request for this Money Back Guarantee must be made in writing attached with copy of proof of purchase strictly within 30 days from date of purchase failing which no claim will be entertained.

The Chinese language was translated for convenience of our customers.  In the event of discrepancies, the text in English shall prevail over the Chinese translation.